Spaces generates as many as 5,000 internet leads per month, from dozens of online sources. Managing that lead funnel became a nightmare for Director of Marketing Cory Hanlin and his team.
“We were forwarding hundreds of emails to our agents every day, “ said Hanlin. “Leads were getting lost, we were assigning the same lead to multiple agents, and we had no way to track if the leads were being serviced properly.”
When Spaces saw a demo of Lead Voyager at Inman Connect in New York, they knew it could solve their problems. “We were impressed with the ability to route leads automatically based on our rules, and how the system would track lead behaviors on our website,” said Spaces Founder, Bentley Phillips. “It could also handle both sides of our business. We handle neighborhood apartment rentals with Spaces Real Estate, and luxury hi-rise leases with our Elevated Spaces team. Lead Voyager consolidates all our lead management and reporting in one place.”